Refund Policy
Thank you for shopping at tattadoodles.com.
If there is a problem with you your purchase, we’re here to help.
Returns
You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To be eligible, the item must be faulty or damaged.
We do not accept returns if you change your mind.
We do not accept returns if you bought the wrong size. All of our shirts have a sizing guide available to help you pick the right size.
Refunds
If your product is faulty or damaged, you can send it back to us for a refund.
Please contact us with your claim.
You will then be given your Return Merchandise Authorization Number (RMA).
Write it on the packaging and send your item to:
Tatta-Doodles
1917 Sycamore Street
Abilene, TX 79602
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your card issuer’s policies.
late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and send your item to:
Tatta-Doodles
1917 Sycamore Street
Abilene, TX 79602
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, we will ship your exchange to you at our own cost.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should mail your product to:
Tatta-Doodles
1917 Sycamore Street
Abilene, TX 79602
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.